2022 Service Provider Awards
ElevateFlex have been named a winner in the recruiting, staffing and outsourcing category at the Australasian and NZ Lawyer’s 2022 Service Providers Awards.
We have a core team in Sydney. We’ve got a core team through Elevate in Gurgaon, and that has been fantastic and instrumental to our actual design, in that we have one GT Docs unit. We don’t think about it as the Elevate Team and the Gilbert + Tobin team. We think about it as a combined team, and then we’ve got surge capability and capacity across onshore and offshore team members.
ElevateNext’s innovative handling of True Value’s business collections portfolio has reduced our legal spending by 50% and provided a 400% return on investment. We value their partnership, their commitment to diversity, and their support in helping us focus on our business.
The technology solution provided by Elevate helped us to assess our costs, our structure, and our work plan in an efficient and calculated way, producing a more solid number that we can depend upon and propose confidently to our prospective clients. The tool has been really good at refining my sense of how much time is actually spent on a project.
Having been involved in a number of software solutions over my career, usually it is a bumpy road. You find yourself having to deal with technology where they are trying to implement their solution on you, as opposed to solving your problem for you. One of the delights of working with the Elevate team has been the partnership we’ve made in engaging to solve the problems we face and working with the technology and the people within Elevate to deliver the outcomes we’re seeking.
It is rare that I receive [invoice review] questions since we’ve partnered with Elevate. It’s a huge time saver and I’m glad to have Elevate on board.
As a Mortgage and Commercial Bank, we have a laser focus on controlling our costs and increasing our efficiency. Elevate’s Procurement Services brought critical leverage to our indirect procurement efforts and has moved us toward meeting our procurement savings goals, and with minimal cost risk for the bank.
Elevate helped us build a Global Legal Shared Services organization for higher volume, lower touch, process-centric services. Elevate designed the framework, infrastructure, and provided right-sourced resources to work alongside our internal team to do the work, gather data, and report results. Elevate has been our partner in a complete shift in how we work.
Using Elevate’s solution, my team saved significant time and applied very robust standards in managing a key outside counsel selection to achieve significant cost savings.
I am continually impressed and appreciative of the wonderful service Elevate’s Disputes and Investigations team provides.
Elevate’s prebill review module has helped Lane Powell automate our billing to streamline the review process for billing attorneys and to send increasingly descriptive invoices to our clients in compliance with their billing guidelines. This technology has encouraged timekeeping discipline, enabled more effective communications between attorneys managing disparate matters for the same client, and created efficiencies so our attorneys can focus on higher-level work and ensuring client satisfaction.