Jack Diggle (Elevate) and Chris Fowler (BT) for The In-House Lawyer –
At a recent event for senior in-house counsel in London, two clear messages emerged. Firstly, that there is a rapid professionalisation in the way that major legal departments are managing themselves. Secondly, there was agreement that much of the support for change was being driven from the ‘alternative’ legal market. Despite this, there was a lack of agreement as to what lay behind this process and how alternative providers were supporting it. In this article we explore these two issues. Firstly, what are the changes in-house legal departments are looking to bring about? And, secondly, how can the alternative marketplace help support them?