VP Operations Excellence and Customer Experience
Krupali is Vice President, Operations Excellence and Customer Experience at Elevate and has overseen the implementation of projects ranging from building small teams consisting of ten to fifteen members to transitioning an entire middle office of over 300 people for one of the world’s largest law firms. Krupali officially joined Elevate in 2014, but has worked with the Elevate executive team since 2009 and led the implementation workstream on several projects for a global financial institution. Krupali received her Prince2 certification from the UK in 2017. Krupali holds a Bachelor of Science in Commerce from Mithibai College of Commerce and Economics.