For more than a decade, Ben Williams has been at the forefront of innovation in the legal industry. In 2013, he founded Peerpoint, Allen & Overy’s Flexible lawyering business and the first provider of consultant lawyer services launched by a top-tier global law firm. Before launching Peerpoint, Ben was Head of Business Improvement at Allen & Overy and led their internal consulting unit introducing new models of legal service delivery within the firm. As part of that role, he launched the firm’s Legal Services Centre in Northern Ireland and formal partnerships with legal process outsourcers. He also led the firm’s early work on legal project management and process improvement.