Aug 13-17, 2017 | Las Vegas, NV

Visit the Elevate team at booth 837 to learn more about our growing service offering, including updates about our Cael Suite of technology products.

Elevate Sessions at ILTACON:

How Does it Feel to Get a Bill From a Law Firm?

> Listen to the Recording

Aug 14, 1:00–2:00pm

Design thinking helps us step into our clients’ shoes to create solutions customized to meet their needs. It is an extremely flexible model that solutions providers can use in any environment. We’ll prove it by applying design thinking to dissect and rebuild a client bill that does a lot more than just tell the client how much money to pay.

  • Understand the design thinking model
  • Experience design thinking applied to a sample bill

Matt Todd, Managing Director, Legal Business Solutions, Elevate
Casey Flaherty, Founder, Procertas
Milena Higgins, Innovation Coach, Audacious Legal


Outsourcing: Is It the Right Long Term Strategy for your Firm?

> Listen to the Recording

Aug 16, 9:00–10:00am

There are many opportunities to outsource tasks that are part of a law firm’s core business operations. From traditional service areas to legal process outsourcing, outsourcing can be a strategy that reduces operational costs while improving efficiency and expertise. But why do some outsourcing projects succeed while others fail? Join a discussion detailing the key questions to consider when outsourcing, the pitfalls to avoid and how to structure outsourcing engagements to ensure long-term success.


  • Determine key factors to consider with an outsourcing project
  • Outline how to ensure quality will be maintained
  • Identify how outsourcing affects the culture of the firm
  • Develop a list of things to consider for pulling an operation back in-house

Howard ‘Bud’ Phillips, Chief Information Officer, Elevate
Berys Amor, Director of Technology, Corrs Chambers Westgarth
Stephen Cole, Director of Client Technology, Mattern & Associates, LLC

> Visit event website…

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