COVID-19 Update

Liam Brown (Headshot)

Liam Brown

Chairman and CEO

As of Monday, April 6th, 2020:

Dear Customer:

Protecting the health and safety of our employees and continuing to serve you remain our priorities.

  •  Even before COVID, remote working from home was ‘business as usual’ for 40% of Elevate employees. We have successfully transitioned almost all employees to work from home.
  • All offices under local authority stay-at-home orders, such as Manila, Phoenix, Los Angeles, London, Chicago, Gurgaon, Chandigarh, and Singapore, are closed. Our other offices where stay-at-home orders are not yet in place remain open, but employees in these locations are not required to report to the office.
  • Where stay-at-home orders are not in place for locations where Elevate employees work onsite at customer offices, we continue to promote working from home wherever possible, following customer remote working policies.

The global COVID-19 pandemic is causing a historic upheaval of daily life and the global economy. We are making some of our consulting services and software available at no cost to help. You can review and register to receive these services here.

During these volatile, uncertain, complex, and ambiguous times, we find comfort in the simple things – gratitude for what we have, the safety and health of our families and friends, and the employment that allows us to support our families.

Businesses are tightening their belts and exploring ways to reduce operating expenses to weather a recession. Most costs, especially in the legal industry, are for compensating the people who wake up every day to add value to our companies and customers. Some of the actions announced include layoffs, furloughs, shortened work weeks, mandatory vacations, exiting business lines, etc.

At Elevate, we have always believed that serving our customers, especially in times of need, is paramount. This is why we exist, and it has always been our animating call to action. Further, we know that without our talented, dedicated, and empathetic colleagues, we would be unable to serve you. These people are the bedrock of Elevate.

We have made the decision, at this time, to immediately implement cost management strategies to preserve the employment of Elevate colleagues where possible, rather than reductions in force or layoffs. We believe this will ensure we sustainably support you in the future.

Thank you as always for your support and your continued belief in Elevate’s ability to help you and your business. We will continue to update our response as conditions evolve. If you have questions about your Elevate services, please contact your relationship manager or email us at

Please stay safe and remain positive.

Liam Brown
Chairman and CEO

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