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Challenge

  • A 200-lawyer firm had outdated, manual bill review process of transparency and consistency across practice groups led to slow turnaround times
  • Significant bottlenecks in bill review process
  • Write-offs and realisation issues due to aging work in progress (WIP)

 

Solution

  • New billing review and compliance process
  • Uploaded data from existing billing software into Elevate’s Manage Billing module

Impact

With Manage Billing, law firm experienced a 47% increase in total collectibles
Increased insights and organisation over pro forma review process​
Faster invoice-to-cash cycle and reduction in A/R aging​
Minimised revenue leakage with higher billing realisation​
Increased client satisfaction with timely, accurate bills​ in compliance with Outside Counsel Guidelines
Decreased low-value administrative work for lawyers leading to higher utilisation rates

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