Challenge

  • U.S. Foreign Corrupt Practices Act (FCPA), U.K. Bribery Act, and other anti-bribery/anti-corruption laws and regulations impute liability to company based on a third party acting on a company’s behalf
  • Qualify and evaluate customer’s partners using public and subscription databases

Solution

  • Design and implement automated workflow solution to assess risk levels and generate report templates
  • Create external-facing partner application form with embedded risk scores
  • Right-source support for risk assessment through categorising risk levels, assigning highest risk partners to specialists and lower risk partners to Elevate’s team
  • Create and maintain playbook with annual review of partner risk scoring methodology
  • Leverage public databases/3rd party due diligence software for PEP screening, background checks, credit reports and more
  • Work closely with partners, internal audit, account managers, and senior legal team on possible risks or adverse findings
  • Maintain strict SLAs based on risk levels
  • Maintain metrics database with monthly, quarterly, and annual reporting

Impact

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Processed and reviewed due diligence reports for over 2,000 new and legacy partners each fiscal year across all geographies
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Mitigated financial, legal, and reputational risk
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Achieved efficiency gains and cost reduction with automated workflow
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Dedicated KYC researchers now follow essential time-saving processes
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Every step in process logged in a central workflow repository for easy auditing and record-keeping
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End-to-end process managed by Elevate

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