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Challenge

Senior attorneys were spending between 4-5 hours per third-party subpoena request, or they required outside counsel to handle. No playbook or process in place, requiring complex steps:

      • Communicate with issuing counsel regarding each subpoena
      • Hunt for necessary documents from multiple internal departments

 

Solution

Elevate designed and implemented a customised response process with step-by-step playbooks for third-party subpoenas:

      • Elevate and ElevateNext developed a tiered, flat-fee arrangement for entire subpoena response process
      • ElevateNext negotiates search terms and narrows requests with issuing counsel and provides substantive legal advice, where required
      • Elevate provides all remaining subpoena response support, including eDiscovery and document review services
      • Track all incoming subpoenas and deadlines
      • Recovery of costs where jurisdictions allow

Impact

Costs stabilised through simple fixed fee arrangement, saving ~30% over outside counsel
Efficiency gains achieved by implementing and following processes developed by Elevate’s compliance team

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