In 2007, Orrick’s then-Chairman, Ralph Baxter, stated that the firm’s captive Wheeling, West Virginia global operations center had saved the firm $26.5 million in its first 5 years of operation…
Law firms that choose to build their own captive, low cost facility for their non-core activities often do so out of concerns over a potential loss of control in relation to the activities if they were to retain a third party service provider to provide such services…
Much like business processes in every other sector, law firm operations can be divided up into 3 distinct categories: Core activities: the essential, defining activities of the firm (i.e., providing legal services). If the firm handed these activities over to an…
At the risk of contributing to the jargon-ization around the evolution of legal services, I’d like to add a concept that I’ve been seeking to articulate for several years and have recently found the words while getting to know my new colleagues…