Don’t Fall for Tech & Drop!

Craig ConteRaise your hand if your favourite part of getting a new gadget, game or tool is reading the directions and filling out the warranty card. Anybody?

I’m going to go out on a limb and assume most readers didn’t go for that (I’ve got my eye on you, engineers–you know you wanted to raise your hand!). The instinct to want to “just use it” may work with some personal purchases, but as soon as there is a blip…

Contract Management: In Defense of Humans

Craig ConteI was talking to a team recently who were conducting a survey for an upcoming report about the effects of artificial intelligence and machine learning on business when we got into a discussion about, “what should people be doing in order to get the most out of technology?”…