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5 Myths About Legal Analytics, Busted

Vince Vetri interviewed for Law.com - As more law firms and corporate legal departments use analytics to mine data and extract usable insights, many misconceptions have emerged about what analytics can do, how the technology might be used in the future and the...

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Paul Lippe Receives Lifetime Achievement Award

The Forum on Legal Evolution awards Paul Lippe and Mark Chandler with inaugural Lifetime Achievement Award - The Lifetime Achievement Award reflects remarkable innovativeness, persistence, and resilience in the face of formidable odds and often without the support or...

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Reduce the Pressure: Law Department Management

Pratik Patel interviewed for Canadian Lawyer Mag - While all general counsel would probably say they’d like to pay less for legal services, others would suggest predictability of cost continues to be even more important to them on large or ongoing transactions and...

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asb law Announces Strategic Alliance with Elevate to Deliver World-Class Legal Consulting, Technology and Services to Clients

asb law, a law and consultancy firm leading innovation in legal services, today announced a strategic alliance with the law company, Elevate.
> Read the full news release…

In the press:

> Legal IT Insider: Collaboration: asb law Enters Strategic Alliance with Elevate…
> Global Legal Post: Elevate Joins Forces with asb law to Transform Mid-Market Legal Services…

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New Players Driving Value for Legal Departments

Liam Brown and Mark Cohen article for Canadian Corporate Counsel Magazine - Liam Brown and Mark Cohen explain how and why legal delivery is morphing from labor-intensive legal practice delivered exclusively by lawyers/law firms to a tech- and process-enabled model...

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Jon Kenton Joins Elevate, Expanding Legal Operations Consulting Capabilities in Asia Pacific

Elevate, a global legal service provider, announced the appointment of Jon Kenton as Head of Consulting, Asia Pacific, to further expand Elevate’s consulting division serving legal departments and law firms. Kenton most recently served as Chief Operating Officer of Corrs Chambers Westgarth, providing operational leadership and contributing to the strategic agenda of one of Asia Pacific’s most innovative law firms…

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Elevate Services Partners with BusyLamp

Strategic alliance will help legal departments better manage their external legal spend LOS ANGELES –  Elevate Services, a global legal service provider, has partnered with BusyLamp, a global legal operations software vendor, to deliver state-of-the-art e-billing,...

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Liam Brown and John Croft Interviewed for Artificial Lawyer

Elevate, Fighting Inefficiency with AI + Integrated Legal Services - Artificial Lawyer recently caught up with Liam Brown and John Croft, respectively Executive Chairman and President of alternative legal services provider, Elevate. We discussed Brown and Croft’s...

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Elevate Published in New Book

Optimizing Client Service: Delivering Value and Enhancing Experience
Optimizing Client Service examines how legal services firms of all sizes can achieve competitive differentiation in a hyper-competitive market by providing outstanding client service. The book is designed around four essential themes: Know Your Client; The Client Experience; Client Service Innovation; and Client Loyalty. In Elevate’s chapter, ‘Using Net Promoter Score to Learn What your Clients Really Think,’ contributing authors Liam Brown (Founder and Executive Chairman) and Megan Heltemes (Director Strategic Account Management) explain how to use Net Promoter Scores to quantify customer loyalty, predict future growth, and to deliver an optimized service experience…

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